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Shipping Policy Generator

Fill in processing time, delivery estimates and where you ship. You get a shipping policy with a rates table and clear rules for delays, lost parcels and customs fees.

Free template, not legal advice. Replace every [bracketed] field, make sure it matches what you actually do, and get a lawyer's review for anything high-stakes. How clauses are sourced.

Shipping Policy

[Bracketed] fields are placeholders · Template, not legal advice

Order processing

Orders are processed within 1–2 business days, excluding weekends and public holidays. You will receive a confirmation email with tracking details once your order ships. During busy periods or sales, processing may take longer.

Domestic shipping

Standard delivery within [your country] usually takes 3–7 business days after dispatch. Shipping costs are calculated and shown at checkout.

Method	Estimated delivery	Cost
Standard	3–7 business days	[cost]
Express	[time]	[cost]

International shipping

We currently ship only within [our country].

Delays, lost and damaged parcels

Delivery times are estimates, not guarantees. If your tracking has not updated for [7] days or your parcel arrives damaged, contact [contact email] with your order number and we will work with the carrier to resolve it. Please check your address carefully at checkout; we are not responsible for parcels sent to an incorrect address supplied by the customer.

Contact

Email: [contact email]
Postal address: [Business address]

Effective date: [Effective date]

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Why delivery estimates matter legally

In the US, the FTC's Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435) requires sellers to have a reasonable basis for any shipping time they state, and to ship within 30 days if they state none. If you can't ship on time you must tell the customer and offer the option to cancel for a refund. Publish processing times you can reliably meet.

Frequently asked questions

What should a shipping policy include?

Processing time, delivery estimates and costs by method, the countries you ship to, who pays customs duties, and what happens when a parcel is late, lost or damaged.

Is it really free? Do I need an account?

Yes, and no. Every generator is free with no sign-up, watermark or paywall. Your answers stay in your browser; they are never sent to our server unless you use the optional AI clause writer or policy checker.

Is a generated policy legal advice?

No. PolicyForge produces a starting template from your answers. It cannot know every detail of your business or every law that applies to you. Read the whole document, replace every [bracketed] placeholder, make sure it describes what you actually do, and have a lawyer review it if you handle sensitive data, sell to children, or operate at scale.

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